That everyone in the publishing business seems to have, a minimum, of a week before they reply to emails and phone calls? If you have a deadline, you better make it! But, if you need to ask them a simple question, or are awaiting a response (like "sure, go ahead and write those articles") they take their own sweet time. Get on the ball folks! It is AT LEAST common courtesy to respond with a "Got your email, I am swamped, get back to you soon." As a whole, they are the slowest group of people I have ever worked with.